Getting started

How do I create a Liftcue account?

You can sign up in under a minute with Continue with Apple, Continue with Google, or email and password. Email sign-ups need a password of at least 8 characters with an uppercase letter, a lowercase letter, and a number, then a 6-digit confirmation code we email you.

How do I get my first program?

Every new account starts with a free 7-day Premium trial — no card required — which unlocks Spotter so you can build your program. A short intake captures your goal, experience, training days, equipment, recovery, and any injuries, then Spotter designs a personalized, periodized program in seconds.

Do I have to accept the Terms and Privacy Policy?

Yes. On email sign-up you tick a checkbox (it's never pre-ticked) agreeing to the Terms of Use and Privacy Policy; with Apple or Google, continuing counts as acceptance. You can read both anytime at /terms and /privacy.

Can I start with my existing training history?

Yes. Liftcue imports your past workouts from a Hevy or Strong CSV export, and on iOS it can pull body and health data from Apple Health so Spotter starts with real data. See Imports & integrations.

What languages is Liftcue available in?

English, German, Spanish, French, Italian, Dutch and Portuguese (Portugal). The app, its labels and Spotter's coaching all switch. Change it in Settings → language.

Spotter & AI coaching

Who is Spotter?

Spotter is the AI at the heart of Liftcue — think of it as a strength coach that lives in your pocket. It builds your routine, suggests your weights set by set, debriefs your workouts, and answers questions about your training. Unlike a generic chatbot, Spotter has access to your full history, so every answer is about you.

What can I ask Spotter?

Anything about your training, in plain language: “How is my squat progressing?”, “Am I training chest enough?”, “Should I swap lat pulldown for pull-ups?”, “I'm tired — should I train today?”, or “How do I deadlift properly?” Answers are tailored to your data.

How does Spotter suggest weights during a workout?

On days you've trained before, Spotter shows a banner on each exercise: ↑ Increase (with a specific weight), → Maintain, or ↓ Decrease. Tap apply to sets to auto-fill your open sets with the suggested weight and rep goal.

What is the Spotter debrief?

When you finish a workout, Spotter reviews it and shows a debrief card with your session score, KPIs (sets hit vs total, average RPE, duration), an exercise breakdown, a highlight, and next-session weight suggestions — generated fresh each time from your actual performance.

What does Spotter remember about me?

Spotter keeps memories about things like injuries and preferences so its coaching stays personal over time. You can review, edit, or remove them in Settings → Spotter memories.

Is there a limit on Spotter chat?

It depends on your plan: Premium includes 60 chats per day and Elite 200 per day. Spotter chat isn't part of the Free plan. See pricing for the full breakdown.

Building & adjusting your program

What is a program?

A program is a structured, multi-week plan built around your goal, experience, and schedule. It sets which exercises appear each day, how many sets and reps, how long to rest, and how you progress. Common splits include Full Body, Upper/Lower, and Push/Pull/Legs.

How do I switch between programs?

Go to Home → My Programs, tap a Saved program, then tap Apply program. Your previous active program moves to Saved automatically — nothing is deleted, and you can switch back anytime.

How do I see a program's details before starting?

Tap any program to open its detail view, where you can explore the day-by-day list (exercises, estimated duration, XP), per-exercise details (muscles, equipment, difficulty, how-to), and Spotter's notes on why each exercise was chosen.

When does the weight go up?

In two stages: first you add reps at the same weight to fill the rep range; once you hold the top of the range for a few sessions, the weight increases and reps reset to the bottom. Newer lifters step up after one session at the top, experienced lifters after two or three, and cutting phases wait a session longer.

What is a deload?

A deload is a short, planned easy block — 1–2 weeks — that lets built-up fatigue clear so you keep progressing. Same exercises, fewer sets, easier effort, and working weights about 20% lighter. Deload sets still count toward your streak, XP and charts, but they don't lower your future weight suggestions: afterwards Spotter picks up from your last normal working weights. Tap the deload badge on your program to read the details.

How do I keep my program accurate over time?

Update your profile at Home → Profile whenever your weight, sleep, injuries, or experience change — Spotter reads it every time it builds or adjusts a program. You can also list exercises to avoid and note programs you've already run so it doesn't repeat structures.

How do I delete a program?

In Home → My Programs, swipe left on a program card to reveal the delete button. You can't delete the active program (switch first), and if you've logged workouts on it, Liftcue hides it instead of deleting so your history stays intact.

Logging & training sessions

How do I start a session?

Open the Train tab to see today's exercises, then tap Start Training to open the logger as a bottom sheet. It stays open across tabs, can be minimized, and you can resume it anytime from the floating pill at the bottom.

How do I log a set?

For each set, enter the weight, the reps you completed, and optionally an RPE (1–10). Tap the set-type badge on the left to switch between Normal, Warm-up, Drop Set, or Failure.

How does the rest timer work?

After you log a set, a rest timer starts automatically at a default based on the exercise. Tap +15s or −15s to adjust, or Skip if you're ready early.

Can I change exercises or add sets mid-session?

Yes. Tap + add exercise at the bottom, use the ⇄ swap icon to replace one, or swipe left on an incomplete set to delete it. These changes apply only to that session — your saved program stays the same.

What is a superset, and how do I make one?

A superset pairs exercises back to back with one rest after the round, which saves time. Spotter sometimes pairs accessories for you when a day would run long — it asks first. To make one yourself, open the menu on an exercise during a session, tap add to superset, and pick the exercises to pair.

What happens when I finish, and how do I earn XP?

Tapping Finish Workout shows a summary of total time, sets, volume, and PRs; once you confirm you'll see the XP you earned. Every session earns XP, with bonuses for PRs and streaks, and PRs are detected automatically with a badge the moment you beat a previous best.

What should I do on rest days?

A scheduled rest day is part of your program, not a warning. Home shows your next workout and a calm recovery summary, and it does not send a morning readiness notification. You can still choose train today anyway; that training day still counts toward your streak.

Body composition & posture

How do I log body composition?

Go to the Body tab and tap Log Scan, then choose manual entry, a scan upload (InBody or DEXA PDF), or a CSV import from a scale app. Weigh in at the same time of day for consistent trends.

How do I upload an InBody or DEXA scan?

Upload the PDF result sheet or a clear photo and Liftcue's AI reads the numbers for you. You'll see a confidence score and can edit any value before saving; the uploaded file is processed and then deleted.

How do I view my trends?

Tap View Trends on the Body tab for KPI cards (latest weight, body fat, muscle mass with deltas), a metric selector (weight, body fat, muscle, visceral fat, phase angle), a trend chart, and your full scan history.

How do I take a posture scan?

On the Body tab tap Scan Now, take or upload a front view (required) plus optional side and back views, then tap Analyze Posture. Wear form-fitting clothing in good light for the best result.

How do I take a Spotter's Eye check?

Open Spotter's Eye from the Body tab. Take or choose three full-body photos — front, side, and back. Keep your whole body in frame, and tap a view to retake it if needed. Once all three are ready, tap Analyze. You'll see each photo full-screen while Spotter prepares your verdict. You can run one check a day — if you just did one, Spotter asks you to come back tomorrow.

Where do my Spotter's Eye photos go?

They stay on your phone, and only you can open them. They back up with your iPhone or Google account, encrypted. Spotter looks at them for about 30 seconds to write your verdict, then they're deleted from our servers — we don't keep a copy.

What does my posture score mean?

You get a score from 0 to 100 (higher is more balanced), plus findings for specific imbalances rated Low (minor), Moderate (noticeable), or High (significant — and actively corrected in your program).

How do corrective exercises and rescans work?

When posture findings appear, Spotter weaves low-load corrective movements into your existing training days until your next scan shows improvement. Liftcue recommends rescanning every 4 weeks and prompts you on the Body tab when a rescan is ready or overdue.

Imports & integrations

How do I import my Hevy or Strong history?

Go to Settings → Integrations → import workout history and pick your exported CSV file. Liftcue detects whether it's a Hevy or Strong export and imports your workouts, exercises, sets, weights, reps, and RPE.

How do I export a CSV from Hevy or Strong?

In Hevy: Settings → Export & Backup → Export Workouts (CSV). Strong exports a CSV the same way from its settings. Then import that file in Liftcue.

How do I connect Apple Health?

On iOS, go to Settings → Integrations, tap the Apple Health card, then connect apple health and grant access. Liftcue reads metrics like weight, body fat, height, energy, steps, heart rate, sleep, and VO2 Max, pulls 90 days of history on first connect, and creates body scans from your weight and body-fat readings. On Android, use Health Connect instead (see below).

How do I connect Health Connect on Android?

Go to Settings → Integrations and tap connect health connect in the Health Connect section, then grant access. Liftcue reads your weight, height, active calories and sleep, and Spotter uses them the same way it uses Apple Health on iPhone. You can refresh or disconnect from the same screen.

How do I disconnect Apple Health?

Tapping disconnect in Liftcue clears the in-app session. To fully revoke access, open iOS Settings → Health → Liftcue and turn the permissions off.

How do I import body data from a scale app?

Export a CSV from your scale app (Withings, Renpho, Garmin, Fitbit, Apple Health, and others), then in Liftcue go to Body → Log Scan → Import from app, pick your app and file, and confirm. Liftcue detects the column format automatically and skips duplicates.

Subscriptions & billing

What plans does Liftcue offer?

Three: Free (€0, forever), Premium (€5.99/month), and Elite (€11.99/month). Paying yearly costs €42.99 for Premium and €85.99 for Elite — about 40% less than monthly. Free lets you log training and track trends; Premium and Elite unlock Spotter — Elite with higher limits and a smarter Spotter that reasons more deeply over your data. Full details are on the pricing section.

How does the free trial work?

Every new account gets a 7-day Premium trial — free, no card required, and it never auto-renews. When it ends, your account simply moves to Free unless you choose to subscribe.

What do I get on Premium?

Per day: 60 Spotter chats, 5 program builds, and 10 routine edits. Per month: 20 AI session debriefs, 6 body scans, and 3 posture scans — on top of everything in Free.

What do I get on Elite?

Per day: 200 Spotter chats, 20 program builds, and 30 routine edits. AI session debriefs, body scans, and posture scans are all unlimited. Elite also gets a smarter Spotter — it switches to a stronger AI model for deeper reasoning whenever it digs into your training data.

How do I restore my purchases?

On a new device, open the app, go to the paywall, and tap Restore purchases. Your active subscription is recovered from your App Store or Google Play account.

How do I manage or cancel my subscription?

Premium and Elite are billed by Apple or Google, so you manage them there: iOS → Settings → your name → Subscriptions; Android → Play Store → Profile → Payments & subscriptions. Cancelling stops the next renewal; you keep access until the period ends. Deleting the app does not cancel a paid subscription.

Account, data & privacy

How do I export my data?

Go to Settings → Data & Privacy → Export my data. Liftcue prepares your archive and emails a secure download link (usually within minutes) that's valid for 7 days. The ZIP contains your profile, sessions, programs, scans, coach insights, and achievements.

How do I delete my account?

Go to Settings → Data & Privacy → Delete my account, type DELETE, and confirm. Your account enters a 14-day grace period — sign back in within those 14 days to restore it — after which everything is permanently erased.

What data do you collect, and can I opt out?

Liftcue collects anonymous usage data tied to a random ID — never your name or email — stored on EU servers and never sold. Turn it off anytime at Settings → Privacy → Share usage analytics. Crash reports stay on so we can fix bugs, and never include your name or email. See our Privacy Policy.

Where is my data stored?

In the European Union (AWS, Ireland), encrypted in transit and at rest. Spotter sends only the relevant inputs to our AI provider to generate a response, and your data is never used to train third-party models.

How do I change units, theme, or my gym's weights?

In Settings you can switch units between metric · kg and imperial · lb and set the theme to system, light, or dark. Under Settings → Preferences → My gym, pick the smallest jump each equipment type allows (and turn on Microplates if you own fractional plates) so weight suggestions land on real steps.

Where are the Terms and Privacy Policy?

Read them anytime in Settings → Legal, or online at /terms and /privacy. If we make meaningful changes, Liftcue asks you to review and accept the new version the next time you open the app.

Troubleshooting

Some exercises didn't import from my CSV — why?

During import, rows missing a date or an exercise name are skipped, duplicates are ignored, and any exercise names that don't match Liftcue's catalog are listed for you at the end of the import. Re-check your export and re-import if needed.

My Apple Health data isn't updating.

Liftcue re-reads Apple Health in the background on cold start, throttled to once an hour, so recent readings can take a little time. Check that permissions are still enabled in iOS Settings → Health → Liftcue, and reconnect from Settings → Integrations if needed.

The AI features aren't working for me.

Spotter's features — chat, program builds, scans, and debriefs — are part of Premium and Elite. Start the free 7-day Premium trial or subscribe from the pricing section, and check whether you've hit a daily or monthly limit for your plan.

I logged the same body scan twice — what happens?

If you save a scan for a date and source that already exists, Liftcue shows a conflict screen where you can keep the existing scan or replace it with the new values. During CSV import, duplicates are skipped automatically.

How do I contact support?

Email support@liftcue.com with your account email and a description of what happened — a screenshot helps. A real person reads every message, and we usually reply within 1–2 business days.